IT companies can save your business a lot of time, money, and headache. Failure to establish technology solutions through the right provider, or at all, will make getting things straightened out very difficult.
If you’re in a position to transition toward either a new MSP or to one for the first time, following are some things you should figure out before you choose:
- What operational areas need attention right away?
- Does the new technology provider you’re considering offer 24/7 support?
- Do their service suites conform to budgetary and operational requirements?
- Will the MSP you’re considering work with you to Develop Long-Term Strategies?
WHAT OPERATIONAL AREAS NEED ATTENTION RIGHT AWAY?
IT companies should be able to help you through a technology transition such that you experience little or no operational loss during the switch. Sometimes, this is done through suspending operations for a weekend or more. Sometimes, it’s done through the gradual implementation of new operational solutions incrementally. Which will be best for your company will depend on the size and scope of your operations.
You should consult with a MSP and ask directed questions about your core operational needs, getting solid answers from them pertaining to varying upgrades or tech paradigm shifts. Changing from an internal solution to an external one can be quite the transition, but it can be done optimally.
DOES THE NEW TECH PROVIDER YOU’RE CONSIDERING OFFER 24/7 SUPPORT?
It’s essential that whoever you go with make 24/7 support part of their service suite. Operational issues, especially as regards technology, do not wait for anyone’s schedule to develop; neither do cyber criminals! This being part of the reason cyber criminal invasions have become a multi-trillion-dollar industry. Ransomware attacks alone are predicted to be at $20 billion by 2021. All businesses should take cybersecurity seriously and have around-the-clock proactive support.
DO THEIR SERVICE SUITES CONFORM TO BUDGETARY AND OPERATIONAL REQUIREMENTS?
Whoever you go with should have services that fill a need for your business and provide you value. The right MSP will clearly be able to communicate this value and help you work through the numbers yourself. Again, ask pointed questions and see what they offer.
WILL THE MSP YOU’RE CONSIDERING WORK WITH YOU TO DEVELOP LONG-TERM STRATEGIES?
Technology is always in development. You need an MSP that maintains cutting edge services. Such MSPs understand that the “goal posts” are always moving. You should look for technology providers who have the latest solutions and can make them valuable for clients.
CHOOSING THE RIGHT IT COMPANIES
Looking for IT companies that can help you stay cutting-edge and reduce operational costs? Look no further than ION247. Contact us now for more information.
